Shipping & Returns

USA Shipping (continental US Shipping)

FREE SHIPPING for orders over $300 

FREE EXPRESS SHIPPING on orders over $500

$10.00 Small ground shipping

$18.00 Large ground shipping

$29.99 Express Shipping (2-3 Days)

Please, allow 3-5 business days for standard delivery.  

International Shipping

International shipping outside of the Continental United States is calculated at Checkout.


All sales are Final

At this time we do not currently offer refunds for change of mind.
If you would like an exchange to be considered please, email us at
If approved all shipping returns & exchanges will be covered by the purchaser.
If your product is damaged please email us at within 5 days of receiving your piece. Outside of 5 business days it is at the discretion of the J'Jute team if a damaged item will be eligible for refund. Slight color differences, size variations and/or slight fraying of the jute fibers on the basket will not be considered as defects.