Shipping & Returns

Enjoy Complimentary Shipping - Continental USA
International- Shipping is calculated at checkout not including import taxes
We want our customers to love their purchase. However, do to the handmade nature of J'Jute we cannot accept returns do to change of mind. Returns & Exchanges are considered on a case by case basis by emailing within 3 days of delivery. If accepted, all return shipping costs will be covered by the customer. We recommend reusing & taping up original packaging for the return.
If the product is damaged please email with detailed images within 3 days of delivery for further instructions.