J'Jute Gift Card

Denominations

Quantity

Give the Gift of a J'Jute eGift Card this season and allow your special someone to pick out their own unique J'Jute Gift.

Your eGift Card will be delivered to the email address used at checkout. We will email you to check in on your recipients information and when you would like your card sent. Your recipient can then simply use the code sent to them via email to redeem their gift in the payment section of our checkout.

*eGift cards expire in one year from the date of purchase. eGift cards are to be used online at www.jjute.com and are not valid at our stockist locations.

Care & Maintenance
Shipping & Returns
Important information on Pre-orders

Due to the handmade and natural fiber of J'Jute every basket is prone to some shedding, fraying, and color variation. The Jute Baskets will Never stand up 100% perfectly due to the soft nature of the Jute Fiber. Each piece will vary slightly. If you would like to have the baskets stand up we recommend filing them. However, the Jute Fiber is soft and the baskets will most likely slouch slightly. This is the beauty of handmade and not machine mass market.

For small marks, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as jute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece.

For shedding, we recommend vacuuming the inside of the basket.

If there is any fraying it is at the customer's discretion if they choose to trim the loose fibers. Please, use care as trimming too much can weaken the overall structure of the basket.

Shipping

Enjoy Complimentary Shipping - Continental USA

International- Shipping is calculated at checkout not including import taxes

Returns

We want our customers to love their purchase. However, do to the handmade nature of J'Jute we cannot accept returns do to change of mind. Returns & Exchanges are considered on a case by case basis by emailing hello@jjute.com within 3 days of delivery. If accepted, all return shipping costs will be covered by the customer. We recommend reusing & taping up original packaging for the return.

If the product is damaged please email hello@jjute.com with detailed images within 3 days of delivery for further instructions.

Pre-orders are simple.

Place your order like any order and we will be in touch every step along the way. If there are any updates on your delivery we will be in touch.

All Pre-orders are Final Sale. Delivery dates cannot and will not be guaranteed.

Care & Maintenance

Due to the handmade and natural fiber of J'Jute every basket is prone to some shedding, fraying, and color variation. The Jute Baskets will Never stand up 100% perfectly due to the soft nature of the Jute Fiber. Each piece will vary slightly. If you would like to have the baskets stand up we recommend filing them. However, the Jute Fiber is soft and the baskets will most likely slouch slightly. This is the beauty of handmade and not machine mass market.

For small marks, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as jute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece.

For shedding, we recommend vacuuming the inside of the basket.

If there is any fraying it is at the customer's discretion if they choose to trim the loose fibers. Please, use care as trimming too much can weaken the overall structure of the basket.

Shipping & Returns

Shipping

Enjoy Complimentary Shipping - Continental USA

International- Shipping is calculated at checkout not including import taxes

Returns

We want our customers to love their purchase. However, do to the handmade nature of J'Jute we cannot accept returns do to change of mind. Returns & Exchanges are considered on a case by case basis by emailing hello@jjute.com within 3 days of delivery. If accepted, all return shipping costs will be covered by the customer. We recommend reusing & taping up original packaging for the return.

If the product is damaged please email hello@jjute.com with detailed images within 3 days of delivery for further instructions.

Important information on Pre-orders

J'Jute Gift Card

Fo​r small marks​​, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as ​j​ute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece.

For shedding, we recommend vacuuming the inside of the basket.

If there is any fraying it is at the customer's discretion if they choose to trim the loose ​fibers. ​Please, use care as t​rimming too much can weaken the overall structure of the basket.

Shipping

Enjoy Complimentary Shipping - Continental USA

International- Shipping is calculated at checkout not including import taxes

Returns

If the product is damaged please email hello@jjute.com with detailed images within 3 days of delivery for further instructions.

Pre-orders are simple.

Place your order like any order and we will be in touch every step along the way. If there are any updates on your delivery we will be in touch.

All Pre-orders are Final Sale. Delivery dates cannot and will not be guaranteed.

Fo​r small marks​​, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as ​j​ute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece.

For shedding, we recommend vacuuming the inside of the basket.

If there is any fraying it is at the customer's discretion if they choose to trim the loose ​fibers. ​Please, use care as t​rimming too much can weaken the overall structure of the basket.

Shipping

Enjoy Complimentary Shipping - Continental USA

International- Shipping is calculated at checkout not including import taxes

Returns

If the product is damaged please email hello@jjute.com with detailed images within 3 days of delivery for further instructions.

Pre-orders are simple.

Place your order like any order and we will be in touch every step along the way. If there are any updates on your delivery we will be in touch.

All Pre-orders are Final Sale. Delivery dates cannot and will not be guaranteed.

Customer Reviews

For small marks, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as jute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece.

If there is any fraying it is at the customer's discretion if they choose to trim the loose fibers. Please, use care as trimming too much can weaken the overall structure of the basket.

For small marks, we recommend spot cleaning with a gentle & mild soap. Do not oversaturate the basket as jute is not water repellent and excess water can damage the basket fibers and the strength of the entire piece.

If there is any fraying it is at the customer's discretion if they choose to trim the loose fibers. Please, use care as trimming too much can weaken the overall structure of the basket.